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With the Escali 9VAD universal power adapter your Escali scale will be user ready. The use of the adapter will overwrite the auto shut-off of the scale. This adapter can be used with the Alimento, Pana, Aqua, M-Series and L-Series scales.
One year warranty directly thru manufacturer, not thru Camden-Grey, please retain your receipt as proof of purchase.
All defects, repairs, etc. from the moment you receive this adapter are the responsibility of the manufacturer. Please contact Escali directly, contact information will be found with the original papers inside the original packing box.
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Thanks for browsing thru this section which contains answers to many questions that are often asked of us. Here we explain where to locate CofA and SDS for a product, how we dispense and package our products, how products should be stored, basic terminology and the wait time for bulk products to ship from our location. REMINDER: All sales are final, orders are non-cancellable. FYI: We're closed on Fridays.
Certificate of Analysis (CofA) and Safety Data Sheet (SDS). We publish on our website those documents for most of our products, some products don't provide either because the product doesn't require it. In this same section where you're at now, please look to the tab to the left titled Documents, click on it and that's where you'll find either document for the product you seek. If you do not find the document you require, please email us at please email us at Customerservice@camdengrey.com so we can research further.
BULK ITEMS: When a customer adds a bulk item to the cart, the customer’s immediately shown on the screen how many number of days should be allowed for the bulk product to arrive at our location with the minimum being 12 business days counting from the business day after the customer placed the order on our site.
TERMINOLOGY:
EO = essential oil
FO = fragrance oil
HOW PRODUCTS ARE DISPENSED...
BOTTLING/PACKAGING:
Essential oils: Are sold only in the quantities/net weights listed on our website. These oils are shipped to us by the distiller or manufacturer in industry-standard metal or plastic containers and that’s how we ship them to you.
Carrier oils and most other liquids are dispensed in individual HDPE plastic pails or containers with some type of handle, each container holds the purchased net weight of liquid.
Soft butters such as Horsetail and Almond are dispensed in plastic HDPE pails w/metal handles; those butters may remain inside the pails indefinitely when properly stored. Hard butters such as Cocoa are dispensed factory-wrapped in plastic and placed inside a box. Castile Gel is dispensed in a self-contained cubitainer with pouring spout.
NOTE: While the packaging methods mentioned above are generalized, we reserve the right to dispense and ship in any available container. If a customer at any time feels more comfortable transferring an essential or carrier oil to glass, this should be done.
Raw materials/ingredients are sold and dispensed by weight. Many customers ask how many ounces are in a pound, there are 16 ounces in one pound. These are not fluid ounces, they are ounces by weight.
HOW TO STORE: EOs, FOs and BUTTERS should be stored in tightly-sealed containers away from direct light and heat. Some EOs and FOs could be highly flammable, keep away from open flames and from varnished or wood surfaces. Keep all liquids and powders you purchase from Camden-Grey tightly capped and away from the reach of children, the elderly or infirm and pets. Refrigerating butters could adversely affect the consistency of a butter, please join our Forum if you need to learn how to handle, work with and store products. The link is towards the top right green section of our pages.
(Rev.10/29/24)